We will only accept returns for items that have not been worn, altered or washed. All tags must be attached. Footwear returns must be in the original condition -Ellia Wang does not accept returns for worn footwear.
Upon receipt of returned goods, Ellia Wang reserves the right to deny refund if the merchandise does not meet return policy requirements.
Shipping and handling charges for returned merchandise are non-refundable unless we have made a shipping error.
At this time, elliawang.com only offers UPS return labels for domestic return addresses. The customer is required to pay shipping on return orders sent from outside the U.S.